Privacy Policy

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com and use our services.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the policies and practices outlined here, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order for CS2 skins or other digital items
• Contact our customer support
• Subscribe to marketing communications
• Participate in promotions, surveys, or contests

This information may include:

• Full name
• Email address
• Phone number
• Billing address
• Payment information
• Steam account information and Trade URL
• Communication records and messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Search terms used to reach our site

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders for CS2 skins and digital items
• Create and maintain your account
• Provide customer support and respond to inquiries
• Send transactional emails and order confirmations
• Send marketing and promotional communications (with your consent)
• Improve our website, products, and services
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Comply with legal obligations

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of CS Gaming Hub, our customers, or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information in certain circumstances.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@csgaminghub.com.

4.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send you, or by contacting us directly. Please note that even if you opt out of marketing communications, you will still receive transactional messages related to your account and orders.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 How We Use Cookies

We use cookies and similar technologies for the following purposes:

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Performance/Analytics Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting/Advertising Cookies: These may be set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:

CS Gaming Hub
Studio 85y Louis Creek
Zoemouth SA71 5BP
United Kingdom
+44 660 407 0588
privacy@csgaminghub.com